The platform maritime pilots & ports wished existed.
Pilot dispatch, Master Pilot Exchange (MPX), navigation, risk, and compliance. From first call to vessel alongside, finally in one place. Pilot dispatch, MPX, navigation, risk, and compliance. Finally in one place.
"Built by a marine pilot with 20+ years on the bridge.
Because nothing like this existed."
Captain Henry Fatiaki, Master Mariner, Marine Pilot, Co-Founder
Pilotage operations don't fail because people don't care. They fail because information is fragmented.
Scheduling lives in spreadsheets. Passage plans live in PDFs. Updates live in emails and phone calls. Everyone works hard, but nobody sees the full picture.
No early warnings. Critical situations emerge without warning, even when the data exists somewhere.
No single operational view. No audit trail when the regulator asks questions.
You don't need another tool. You need everything to finally talk to each other.
Smart Ocean X connects everything.
A secure integration layer that brings scheduling, navigation, risk, compliance, and live operations into one governed platform. Not another tool. The layer that connects the tools you already use.
One connected platform
What changes when everything is connected.
When scheduling, pilotage, navigation, and compliance share one platform, operations transform. Live visibility replaces phone calls, digital workflows replace paper, and real-time evidence replaces retrospective reports.
You see every vessel, pilot, and tug on one screen. No more calling three people.
Every pilotage follows a structured digital workflow, from the Master Pilot Exchange to sign-off. Even offshore with no signal.
Risk is assessed before the pilot boards, not after something goes wrong.
When the regulator asks, the evidence is already there.
P&I clubs and insurers get documented evidence of safe operations. Structured risk assessments and digital audit trails support lower premiums and stronger claims defence.
New pilots get up to speed faster. Every route, risk zone, and local procedure is in the system, not locked in someone's head.
Built for the people who keep ships moving safely.
Smart Ocean X serves four key maritime roles: port authorities who need operational visibility, marine pilots who need bridge-ready offline tools, vessel masters who need structured pre-arrival exchanges, and regulators who need built-in compliance evidence.
Ports
You need to see every operation at a glance. Without chasing updates or reconciling three systems.
Pilots
You need tools that work on the bridge, offline, and don't add more screens to manage.
Masters & Crew
You need a clear, structured Master Pilot Exchange before arrival. Digital, shared, and on record for everyone involved.
Regulators
You need evidence, not reports. Compliance that's built into operations, not bolted on after the fact.
Go live before your next board meeting.
No rip-and-replace. No operational shutdown. Smart Ocean X deploys alongside your existing systems, configured for your port, your routes, your regulations. You keep running. We keep building.
Setup & Config
Platform configured for your port, routes, and regulations
Parallel Run
Run alongside existing systems. Zero disruption
Training
Pilots and dispatchers trained on the bridge and ashore
Go-Live
Full operational handover: scheduling, pilotage, navigation
"Every week without a connected system is another week of fragmented operations, manual workarounds, and audit gaps."
What pilots and ports are saying.
"I used to board with half the picture. Now I walk up the gangway knowing the risk assessment, the vessel details, and the MPX are done. That changes everything at 2am in a narrow channel."
Marine Pilot
15+ years in pilotage operations · Australia
"Last quarter the regulator called. Full audit trail ready in minutes, not weeks of reconstructing timelines from memory and text messages. That alone justified the switch."
Pilotage Manager
18+ years in pilotage operations · Australia
The people behind it.
Captain Henry Fatiaki
Co-Founder & Chief Maritime Officer
20+ years on the bridge. 12 years boarding vessels in every condition imaginable. He built Smart Ocean X because he was tired of watching good pilots fight bad systems.
Stefan Sichert
Co-Founder & Chief Information Officer
25 years building AI-driven enterprise platforms at scale. Obsessed with efficiency, innovation, and making complex systems feel simple. Now making sure maritime gets solutions worthy of the people who depend on it.
Independent. Founder-led. Maritime-focused.
Our full storyCommon questions.
Does it replace our existing systems?
It replaces paper-based and spreadsheet-driven processes like the Master Pilot Exchange with a digital, auditable workflow. Beyond that, it can replace as much or as little as you are comfortable with. Step by step, at your pace. Or use it purely as a connectivity layer that ties your existing systems into one governed platform.
How long until we see value?
12 weeks to go-live. Value from day one of parallel operations. No operational shutdown, no system replacement shock.
Does it work offline?
Yes. Fully functional for up to two weeks without connectivity. Critical for pilots operating offshore and in areas with poor network coverage.
See it configured for your port.
In 20 minutes, we analyse your current operations and show you exactly where time, money, and risk are leaking. You leave with actionable insights whether you work with us or not.
Thank you!
We'll be in touch within one business day to schedule your consultation.