Privacy Policy
Last updated: March 2026
1. Controller
The controller responsible for data processing on this website is:
Smart Ocean X Ltd
20 Harcourt Street, Dublin 2, D02 H364, Ireland
Email: info@smartoceanx.com
2. Data We Collect
Demo Request Form
When you submit a demo request, we collect the information you provide: your name, email address, and optionally your port or organisation. This data is used solely to respond to your inquiry and arrange a product demonstration.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries).
Server Log Files
Our web server automatically collects technical data when you visit the website, including your IP address, browser type, operating system, referrer URL, and timestamp. This data is necessary for the secure operation of the website and is automatically deleted after 30 days.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in website security and stability).
3. Cookies and Analytics
This website does not use cookies for tracking or analytics purposes. We use Plausible Analytics, a privacy-focused, cookie-free analytics tool. Plausible does not collect personal data, does not use cookies, and is fully GDPR-compliant without requiring a consent banner.
No data is shared with third parties for advertising or profiling purposes.
4. External Services
Google Fonts
This website uses fonts provided by Google Fonts. When you visit a page, your browser loads the required fonts from Google servers. This may transmit your IP address to Google. For more information, see the Google Privacy Policy.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in uniform font display).
Cloudflare
This website is served through Cloudflare, a content delivery network and DDoS protection service. Cloudflare may process technical data such as IP addresses to deliver the website securely and efficiently.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure and fast website delivery).
5. Data Retention
Demo request data is retained for as long as necessary to process and follow up on your inquiry, and subsequently for the duration required by commercial and tax law retention obligations. Server log files are automatically deleted after 30 days.
6. Your Rights
Under the GDPR, you have the following rights:
- Right of access (Art. 15 GDPR) — request information about your stored data
- Right to rectification (Art. 16 GDPR) — request correction of inaccurate data
- Right to erasure (Art. 17 GDPR) — request deletion of your data
- Right to restriction (Art. 18 GDPR) — request restricted processing
- Right to data portability (Art. 20 GDPR) — receive your data in a structured format
- Right to object (Art. 21 GDPR) — object to processing based on legitimate interests
To exercise these rights, contact us at info@smartoceanx.com.
7. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law.
8. Data Security
We use industry-standard security measures to protect your data, including HTTPS encryption for all data transmission, secure server infrastructure, and access controls for stored data.
9. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or for legal reasons. The current version is always available on this page with the last updated date shown above.